Notes on Fall Listening Session November 2022 - 20 participants
Purpose of the Session
making connections with new members
welcoming returning members
finding out what services YOU want and what YOU need from the organization
what modality do you prefer for NCTLA meetings and events? Virtual, In Person, etc.
Many participants said they recently found themselves in a new position at their college due to reorganization. How does that reorganization effect services to students?
Location is key.
If the reorganization involved a physical move to a high(er) trafficked building or part of campus then there was a positive impact with more student engagement.
If it involved a physical move to a more remote part of campus or a building without classes the loss of traffic had a considerably negative impact.
Some reorganization and physical moves have increased collaboration between departments.
Problematic: moving to a new location with no funding to appropriately furnish and equip the space for our services.
Reorganization in order to secure funding was noted, “Part of the move to the library was for getting some money for technology.”
Several schools received “COVID Funding” for the initial pivot to online support and tutoring, especially technology purchases. However, that funding was not sustained and did not cover the costs of labor. Both in person and online tutoring are essential
Platforms used for in-house virtual instruction/tutoring
Bb Collaborate
Zoom
Teams
Google Meet
Third party services used by participants for virtual instruction/tutoring
Smarthinking
Nettutor
Thinkingstorm
Upswing
WC online
What services or benefits would you like to see provided by NCTLA:
Networking
Idea exchange
Professional Development
“Workshops” on specific topics
Collecting FTE
Inclusion of “soft skills” and “life skills” into our teaching, especially helping students overcome the technology gap
Tutor Training
Information on supplemental instruction
Marketing our services to students
Overcoming student held stigmatization of tutoring
Should NCTLA reach out to the NC system office and have representative for support?
It would be nice to have someone we could go to for support, guidance and clarification on specific issues.
Who would be able to provide support for this group?
We don’t want things to go from “support” to “oversight”
The leadership has been discussing the balance of in person and virtual. What are your thoughts?
Budget constraints make virtual a favorable option
Local / Regional in-person gatherings would help
Virtual makes it easier for students to attend since they don’t have to travel
Monthly listening sessions (virtual)
Mixed modality for meetings: if an in-person conference, could the sessions still be available virtually? Webcast?